Results-Based Accountability 101 Workshop Materials

This workshop introduces participants to the Results-Based Accountability™ framework. In the workshop, Results-Based Accountability™ is applied to both cross-community quality of life improvements and the management of programs, agencies, and service systems.

PowerPoint Slides

Results Accountability 101 Workshop Handouts (for participants):

 

International Materials

For international materials check out these links to other websites.

Two-Day Training for Trainers and Coaches

This intensive, two-day workshop prepares participant to teach the concepts of results accountability and coach others in its implementation. Participants will learn how to:

  • conduct their own Results-Based Accountability™ workshops;
  • lead training exercises; and
  • help organizations and their leaders put these practices into operation.

Materials

  1. Training for Trainers and Coaches Agenda (Word file) (4 pages)
  2. Results Accountability Implementation: Self Assessment
  • (1 page) This is Appendix A from Trying Hard Is Not Good Enough. Answering these questions will help participants determining how far along their organization is in implementing Results Accountability.

To be distributed at the time of the workshop. The following materials should be put together in a 3 ring binder with section dividers:

  1. TAB 1
  2. TAB 2
    • Training for Trainers teaching curriculum summary
      • (1 page) This shows each of the 5 teaching segments and workbook slide numbers for each. This is intended to guide the planning for the participant provided training.
    • Results-Based Accountability Competencies (1 page)
      • This document shows the explicit progression of desired competencies in three areas directly addressed in the training: Language Discipline, Results Accountability and Performance Accountability. In each area, the progression from Understanding to Teaching and Coaching to Acting and Leading is described.
  3. TAB 3
    • The RBA Brochure
      • (A1.2; 2 sides of one page): This is the latest document to put all the essential ideas of RBA on one piece of paper – written expressly for a lay audience. It could be a useful tool in teaching RBA concepts. Black and white copying is OK.
    • 101 Workshop Handout Material
      • (Item A1.1; 45 pages) A full set of the RBA 101 Workshop handout material will be needed for this training. Participants should be asked to bring the copy they received at the 101 Training session. Additional copies should be on hand for those who forget the bring it. (See Workshop Material Item A1. for instructions on how to print this.) Note that all RBA 101 workshops are now using the Powerpoint version of this material and that should be the version printed for this training.
  4. TAB 4
    • RBA Coaching Scenarios
      • (1 page): These are case study examples help participants think about how they would handle common coaching or consulting challenges.
    • Selected Exercises
      • (9 pages) Setup and implementation instructions for 7 essential teaching exercises, including: the Turn the Curve Exercises for both population and performance, a Tool for Choosing a Common Language, The Whole Distance Exercise, the Results List from Scratch Exercise, the Performance 20 minute Exercise and two Performance Measurement Puzzles.
    • The Collaboration Game
      • (OPTIONAL – 6 pages): Most games have a winner and a loser. The basic version of The Collaboration Game is one where the only way to win is for everyone to win. But there are also variations which simulate the different roles and conflicting objectives found in real life groups working together.
  5. TAB 5
    • Raguide.org Index of Questions
      • (5 pages) One purpose of the training is to familiarize participants with the resources available to support their work. Raguide.org is one of the most important of these resources, and these pages will allow us to reference specific website material during the training session.
  6. TAB 6
    • Evaluation forms (3 pages) While the following forms are recommended, sponsors may use these forms , or forms of their own design, for participant feedback on the quality of the workshop.
      • Form #1 Summary: 1 copy of a 1 page form for each participant
      • Form #2 RBA Detail 1 copy of a 2 page form for each participant. This detailed evaluation form is divided into 4 sections: Skills & Knowledge, Attitude, Behavior and Circumstance. It is intended to demonstrate how the principles of performance accountability can be used to structure evaluations. If this form is used, two copies will be needed for each participant.

Non-Tabbed Material

    • Sorting Exercise (4 – 8 pages): Another important teaching exercise, the sorting exercise starts with mixed up card decks of elements from a community effort to improve results. The exercise allows teams to put them in the right place in the talk to action thinking process. Select and prepare enough (usually three to five) card decks for each of the following three scenarios (so that groups have a choice about what to work on).
    • Instruction Sheet: One per table Scenarios (3 sets of each)
    • Special preparation instructions: Each group of 4 participants will need a separate card deck. A card deck consists of all the cards from one scenario cut up and put together with a rubber band (or clip). The card decks should be prepared by printing the scenarios (3 pages each) on different color paper or card stock (e.g. Teen Pregnancy: blue, Ready for School: Red, Clean Environment: Green). Cut each deck into individual cards. MAKE SURE you keep all the cards from the scenario together. When finished you should have 3 to 5 decks for each scenario (if using card stock each deck will be about 2 inches high).
  1. Trying Hard Is Not Good Enough Workshop organizers are strongly encouraged to provide a copy of the book “Trying Hard Is Not Good Enough” for each participant. The Results Leadership Group provides significant discounts for anyone organizing RBA workshops. Contact Adam Luecking at adam@resultsleadership.org. It is likely that some participants will already have a copy. If you give a copy to each participant, the ones who already have one can give their new copy away when they get home as a way to help spread the work.
  2. Certificate of Completion: Sponsors should plan to provide a certificate to each participant. A blank certificate form is provided in Powerpoint for each of the following:
  3. Sponsors must make their own arrangements for printing these. Blank certificate paper can easily be obtained from most office supply stores. And someone familiar with Powerpoint can produce a file of certificates with each participant’s name printed in the center. If the FPSI certificates are used, the trainer will sign the certificates at the time of the training.
  4. Next Generation Contracting Provisions